Product News & Ideas

The Need for Feed: A new approach to managing groups in your app

Groups: Introducing a new approach for connecting your groups and app users

June 1, 2019

By MobileUp Software

Today we are introducing Groups, a new set of app administrator tools and user functionality that takes a fresh approach in connecting members of your mobile audience with the smaller groups within your organization.

The backbone of this new approach is an automated news feed that prioritizes the latest information from the groups that a user belongs to or follows.

As a result, your app delivers an improved user experience with groups that are easier to research, follow, and join and automated information that is relevant and consumable on a mobile device.


Learn More

Here is an overview of the features included in Groups:


Naming Options

If the word “Groups” is too generic, you can use any other reference (clubs, chapters, residence halls, committees, teams, etc.) that makes sense for your organization in the administrator tools and it will cascade throughout your app.

Customize the Groups with a name that fits your organization

Features of the Feed

Our example uses the ficticious Mid-Central University and its Groups section that connects students to clubs on campus.

As you read the article, keep in mind the same explanation applies to professional associations and organizations that have committees, chapters, or other internal groups for their members to join.

In this next screen, our sample Mid-Central U student has already joined three Clubs. Here is a description of what he or she and other students experience when they access the feed.

Basic features of the new Groups feed.
1
Users view a compiled list of the upcoming events from the groups they have joined or followed through this link.
2
Users access a listing of all available groups (“clubs” in this case) by tapping this button.*
3
Clubs the user has previously joined or followed are accessed here.*
4
The newest posts from the clubs the user joins appear at the top of the feed.
5
"Pinned" posts remain at the top of the feed each time it is accessed.
6
Posts can include a variety of content including polls, announcements, events, and discussion items.*

* See additional details below.


Information You Can Post

Types of posts in a Groups feed.
1
Photos
2
Announcements
3
Discussions
4
Expansion of announcements longer than 150 characters.
Basic features of the new Groups feed.
5
Event detail screen with options for users to register or add the event to their personal calendars.
6
Polls that collect a user's response from a multiple choice survey.

Finding Groups

Basic features of the new Groups feed.
1
Users access the groups that app administrators created in the MobileUp administrator tools through a category view first.
2
Next, users browse the groups within the categories and access information about each one with a tap. Labels show the groups where the user belongs, follows, or serves as an administrator.
Basic features of the new Groups feed.
3
A group's section in the app includes a button to join, a feed of recent posts, access to upcoming events, and a link to a group information page for prospective members to learn more.
4
Here is an example of how the group information page might appear.

Creating Posts

Creating posts for the new Groups feed.
1
Administrators use their browser-based tools or app to create posts.
2
Every post can include a photo from the phone's camera or camera roll.
3
Polls can also be created with the app or browser-based tools.
4
Important posts can be pinned to the top of a feed for extended visibility.
Creating posts for the new Groups feed.
1
Administrators create events by completing a form in the app.
2
Events have optional check-in and RSVP features.

Reporting and Analytics

Enhanced reporting and analytics

Inside their browser-based tools, app administrators have access to new reports on user participation in the groups they created for their organization.


Push Notifications

Groups can send notifications to their own members. Notifications can also be sent from an overall app administrator to every group in its organization.


Learn More at Our Webinars

We are also hosting a series of webinars where we will explain Groups and demonstrate some of its features. Sign up here:

July 11. 11 am CST.
July 11, 2019 at 11 a.m. CST
Register
July 16. 2 pm CST.
July 16, 2019 at 2 p.m. CST
Register

Not yet a MobileUp customer?

Every organization has a need to better connect its individuals to group activities and other individuals that share their interests.

Request a demo today. See how Groups works in a short one-on-one demo with one of our app experts and also learn how affordable our mobile engagement platform makes it for your organization to have its own custom-branded app.


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