Privacy Policy

Updated 1/17/2018

Client Admin Tool Website Usage

The MobileUp administrative website is available for any client assigned administrators. The site asks for Name and Email address to be used for purposes of authentication and auditing. No other personal information is gathered. The site uses cookies to maintain session from page to page to know who the admin is and what rights they have. The only information stored in the cookies are encrypted authorization tokens.

End User Data and Mobile App Usage

Every MobileUp application is free for App Store download and contains an anonymous persona to allow the public to experience an established portion of the app’s functionality. Upon initial app launch, a "Unique Id" is generated and stored in MobileUp’s database for purposes of remembering preferences and roles. No other personal information is known or stored.

Each client has the ability to provide a login or registration process for their constituencies, thereby unlocking additional functionality based on the credentials of the constituent. In this use case, MobileUp ties the Unique Id the constituent record, which may have Personally Identifiable Information (PII), as defined by the client. That PII is not stored on the mobile device, however, only the Unique Id is.

For purposes of Push Notifications and overall enhanced engagement, MobileUp stores the latest geo location of each device where the user opted-in. The geo-location is only updated through the mobile devices "significant change" event, leading to lower battery usage and general accuracy. At any time, a user can turn this off.

Client Content Mobile App Usage

MobileUp applications provide the ability for clients to render their existing content into the app. Examples include social feeds, calendars, news feeds, etc. When such functionality is used, MobileUp does not scrape or store any of the content rendered. The content is passed directly from the source to the End User.

Updated 1/17/2018

Welcome to the MobileUp Software website, operated by MobileUp Software ("MobileUp") and located at (the "Site"). This Privacy Policy addresses MobileUp's terms of use for its Site and MobileUp's practices regarding information collected from visitors of the Site and only addresses information collected directly through or from the Site. It does not address or govern any information-gathering, use, or dissemination practices related to information collected from a visitor other than directly through or from the Site, such as from telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media.

Website Terms of Use

MobileUp Software authorizes you to view and download the materials at this website only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at, on, or from this website in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of these materials on any other website is prohibited. The materials at this site are copyrighted and any unauthorized use may violate copyright, trademark, and other laws.

Age Restrictions

The Site is offered and available to users who are 13 years of age or older. It does not knowingly collect information online from visitors who are below this age group.

Collection of Personal Information from Site Visitors

Except as specifically set forth herein, MobileUp may collect: (a) the email addresses of users that communicate with MobileUp via email; and (b) information knowingly provided by the user through the Site. MobileUp may also use Internet cookies and other identifiers or methods of web analysis (such as Google Analytics) to gather, store, and track certain information related to your visit to and activity on the Site. If you are uncomfortable with the idea of your information being used in this way, most computer systems and web browsers offer privacy settings and options, such as disabling cookies or opting for "Do Not Track" features. MobileUp does not override these settings or options and encourages you to use them to enhance your choices and personalize your experiences. However, in order to access certain content, features, services, products or benefits on the Site, you may be required to provide MobileUp with certain information, including some types of personally identifying information such as your email, your address, and your phone number. If you do not wish to provide such information through the Site or if you opt to utilize the aforementioned privacy features of your computer system or web browser, you may be unable to obtain certain content, features, services, products or benefits of the Site.

Use of Personal Information Collected

Personal information collected by MobileUp may be used by MobileUp for limited purposes, including recordkeeping, editorial and feedback purposes, content improvement, or to customize the content and layout of the Site. Personally identifying information, such as names, postal and email addresses, phone numbers, and other personal information voluntarily provided to MobileUp may be added to MobileUp’s databases and used for future contact regarding updates to the Site or new services provided by MobileUp. From time to time, MobileUp may need to contact you regarding information that you submitted to MobileUp. You agree that MobileUp may use your personal information for such contact. MobileUp may also desire to contact you for market research purposes or to provide you with marketing information that MobileUp believes would be of particular interest. Please contact us, as set forth in the Contact MobileUp section of this Privacy Policy, if you do not want to be contacted by MobileUp as described above.

Disclosure of Personal Information to Third Parties

Except as specifically set forth herein, any personally identifying information that you provide to MobileUp through the Site will not be disclosed to other third party entities not affiliated with MobileUp. Your personal information and data, whether personally identifying or not, may be disclosed or distributed to another party with which MobileUp enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, or to a third party pursuant to a subpoena, court order, or other form of legal process, in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or if determined by MobileUp in its sole judgment that such disclosure or distribution is appropriate to protect the life, health, or property of MobileUp or any other person or entity. Your personal information and data, whether personally identifying or not, may also be provided to third parties that contract with MobileUp to provide products, information, or other services that MobileUp believes that visitors to the Site may be interested in obtaining. While MobileUp may undertake efforts to see that any third party to which MobileUp discloses personal information is under an obligation to use that personal information solely for the purposes for which the information was disclosed, such third parties are independent third parties over which MobileUp exercises no control. MobileUp is not responsible for, and will not be liable for, the conduct, actions, omissions, or information handling or dissemination practices of third parties.

Links to Other Sites

The Site may also contain links to third party websites, for the convenience of users in locating information, products, or services that may be of interest. If you access a third party website from a link on this Site, any information you disclose on that website is not subject to this Privacy Policy. It is possible that these links themselves may be used by third parties or others to collect personal or other information about you. MobileUp is not responsible for the privacy practices of third parties or for the content of their websites. MobileUp does not control third parties' use of cookies, collection of information, or how they manage such information. It is your sole obligation to review and understand the privacy practices and policies of all third parties, including those who operate websites accessible through the Site.

Security Measures and Communications

The confidentiality of any communication or material transmitted to or from MobileUp via the Site or via email cannot be, and is not, guaranteed. You acknowledge that the technical processing and transmission of the Site’s content may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Accordingly, MobileUp is not responsible for the security of information transmitted via the Internet.

Access to and Ability to Correct Personal Information; Opt-Out Right

Upon your request, MobileUp will provide you with a summary of any personal information retained by MobileUp that has been voluntarily provided by you to MobileUp through email, contact forms, or other online avenues. You may modify, correct, change or update your personal information by contacting us. Except as necessary to obtain the services or information requested, you may opt out of having your personal information, which has been voluntarily provided by you to MobileUp through email, contact forms, or other online avenues, prospectively retained by MobileUp or used by MobileUp for secondary purposes, by contacting MobileUp. This provision does not apply to collection of the type of web browser used to visit the Site or to information provided or collected that does not meet the description hereunder.

Operated within the United States

The Site is controlled and operated from within the United States. Any information that we obtain as a result of your use of the Site may be processed and transferred to the United States and be subject to United States law. The privacy and data collection laws in the United States may not be equivalent to such laws in your country of residence. Those who choose to access the Site from outside the United States do so on their own volition and are fully responsible for compliance with applicable laws.

Right to Change Privacy Policy

MobileUp reserves the right at any time to modify, alter or update this Privacy Policy. Your use of the Site following any changes means that you agree to follow and be bound by the Privacy Policy as changed. Any change to this Privacy Policy shall be effective as to any visitor who has visited the Site before the change was made. It is the obligation of users visiting the Site before the change to learn of changes to the Privacy Policy since their last visit.

Contact MobileUp

If you have any questions concerning this Privacy Policy, please contact us by mail at 12900 Metcalf Avenue, Suite 140, Overland Park, KS 66213; by phone at 913-232-8099; or by email at