Our support hours are from 8:00 a.m. to 5:30 p.m. CST, Monday through Friday except holidays.
Here are a few tips based on frequently asked questions we receive. If you need help finding an answer, please reach out to us for assistance.
How to set up threaded conversations with the Discussions feature
Enable your mobile audience to engage each other on any topic that is relevant to your constituency with our Discussions feature. Here are the simple steps required to create a Discussion in your app. Watch
Everything you need to know about CCO
If you are using our Clubs, Chapters, and Organizations (aka “CCO”) module, check out this 9-video series on how to use these features to engage the small groups within your mobile audience. Watch
Send Users Notifications with the Admin App
We have provided a way for you to send notifications to your audience using your administrator app on your smartphone. Watch
Lifetime App Installs and Copying Tiles
Find how many times your app has been installed since it was deployed in the app stores and how to save time by copying tiles. Watch
Set up a tile for giving and donations
Make it easy for members to make a donation to your school or association with your app at year's end or anytime with this tip from MobileUp. Watch
Beacons: An overview
Learn how hardware beacons can be used with your MobileUp solution to automate many tasks such as check-ins at events. Watch
Beacons: Getting started
Now that you have received your beacons from MobileUp, here are the first steps you should take for a successful deployment. Watch
How to add sponsors and ads
You can promote sponsors or provide banner ad space within your MobileUp app. Watch
Data collections enhancements
You can now import columns with header names that don't match the data template and map multiple roles within a single field using the new “Contains” and “Does Not Contain” operators. Watch
What We Do: We build customized apps that professional associations, K-12 schools, and higher ed institutions use to engage their mobile audiences. Our platform reduces app development costs and maintenance time while generating the participation data needed to make better decisions. Request a demo to see more.